From targeting your ideal prospects and building your online reputation with reviews to creating consistent engagement through well-timed postcards, pulseM and Customer Lobby grow your business all year long—without lifting a finger.
Complete The Customer Journey
In the home services industry, your reputation and customer relationships are everything. By combining pulseM and Customer Lobby, you can:
Unlock the full potential of your customer journey and take your business to new heights with pulseM + Customer Lobby working in perfect harmony.
Predictive AI targets Joe because he matches your Ideal Home Profile (IHP)
Prospect receives high-quality postcard, and schedules a job
Appointment Notification and Tech Bio sent to prospect
Review Request and Thank You Card sent
Follow-up Postcard or Email is sent
Maintenance Reminder is sent
Holiday Card is sent
Extend Your Reach
pulseM will give your home services business the edge in a crowded market. Customers rely heavily on Google reviews and social media feedback when choosing a home service provider. Our review generation software makes it easy to get more reviews and take control of your online reputation management.
Stay Top-Of-Mind
Customer Lobby helps you take a targeted data-driven approach to ensure you get the most out of every marketing dollar spent. Using predictive AI, we ensure you are messaging the right customers with the right message at the right time. Customer Lobby’s Prospect Marketing solution helps you expand your reach, generate more qualified prospects, increase your market share, and most importantly - drive more revenue. Then, Customer Lobby’s Customer Marketing solution sends emails, texts, and high-quality, high-impact postcards to run in the background so you can focus on running your business.
Complete The Customer Journey
Automatically requesting feedback from customers after appointments significantly increases the chance they will leave a review and boost your reputation. And sending them personalized emails and postcards throughout the year keeps you top-of-mind and shows them you are willing to go above and beyond.
Hear From The Pros
"Customer Lobby and pulseM integrate with Service Fusion, giving us a streamlined system for communicating with customers.Try it out and you won't regret it.”
Jacob Guttman
Nail It Handyman
"Reaching out to people through pulseM and Customer Lobby is growing and evolving our business.”
Jeff Katz
Clinton Electric
"We always sent post cards, but now Customer Lobby does it for me! And since they merged with pulseM’s reviews, that made everything easier. It’s all in one place.”
Shelly Etter
Reliable Plumbing and Heating Services
"Customer Lobby has really helped us stay in contact with customers we haven't heard from for a while!”
Wendy Ellis
Capital Plumbing and Heating
Integrations
Like most good things in life, pulseM is better with others. That’s why we’ve made sure pulseM quickly and easily integrates with the most common and popular field management software out there. Because at the end of the day, getting reviews should be easy. pulseM’s integrations make sure that’s true.
